Terms and Condition

Welcome to Bhikharam Chandmal!

By accessing or using our website, www.bhikharams.com, and our services, you agree to adhere to the terms and conditions outlined below. Your continued use of our website and services constitutes full acceptance of these terms.

Company Name: Ashish Proteins & Food Pvt Ltd

Privacy Policy: Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Electronic Communications: When you use our website or communicate with us via email, you consent to receive electronic communications from us. We will contact you through emails and text messages. By agreeing to these terms, you acknowledge that all electronic communications satisfy any legal requirements for written communication.

Copyright Notice: All content on our website, including text, graphics, logos, images, audio clips, and data compilations, is the intellectual property of Bhikharam Chandmal or our content providers. This content is protected under Indian copyright laws. Unauthorized copying or use of our content is strictly prohibited.

Trademarks: The trademarks, logos, page headers, button icons, and service names used on our website are the property of Bhikharam Chandmal or our affiliates. Your use of our services does not grant you any rights to these trademarks or service marks.

Account Security: If you register an account with us, you are responsible for keeping your account details and password confidential. You are also responsible for all activities that occur under your account. Bhikharam Chandmal reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our discretion, without liability.

Risk of Loss: All purchases made through our website are governed by a shipment contract. This means that risk of loss and title for items pass to you once we deliver them to our shipping partner.

Returns, Refunds, and Claims:

• Returns are accepted only for products that are expired or past their shelf life. In such cases, we will issue a refund minus shipping charges as store credit for future purchases.
• Returns for issues related to product quality or packaging are handled at our discretion and require verification and proof. Please send your complaints to ea@bhikharamchandmal.com with product details, shipment information, payment details, and relevant photos.
• All inquiries will be addressed via email at ea@bhikharams.com

Disclaimer of Warranties and Limitation of Liability:

• Our services and all associated information, content, materials, products, and other services are provided "as is" and "as available." We make no warranties, express or implied, regarding the operation of our services or the information provided.
• To the fullest extent permitted by law, Bhikharam Chandmal disclaims all warranties, including implied warranties of merchantability and fitness for a particular purpose. We do not guarantee that our services, content, or communications are free from viruses or harmful components.
• We are not liable for any damages arising from your use of our services or from any content or products provided through our services, except as expressly provided.

Dispute Resolution:

• Any disputes related to your use of Bhikharam Chandmal products or services, or any transactions made through ea@bhikharams.com, will be subject to the exclusive jurisdiction of the courts in Bikaner.
• Dispute resolution will be conducted individually and not as part of a class action or representative action.

Payments:

• We offer a range of payment options for your convenience:
• Credit Card
• Debit Card
• Net Banking
• PhonePe
• Google Pay (G Pay)
• All charges are transparent, and you only pay the amount displayed in your order summary at checkout. If you notice any unexpected charges on your card, please verify with authorized individuals who may have made purchases on your behalf. Report any unauthorized transactions within 30 days to ea@bhikharams.com for resolution.

• In case of payment failure, ensure that your payment details are accurate and that your internet connection is stable. If your account is debited but the payment fails, the amount is usually refunded within 7 business days. For assistance, email us at ea@bhikharams.com with your order number.